Online update
Please note that due to the current restrictions in place across Australia and New Zealand, some orders are taking a little longer than expected.
Our online team are working hard to get all the orders processed and sent as soon as possible and you will receive an Order Dispatched email notification once this has happened.
We are sorry for the inconvenience this has caused and appreciate your patience and understanding during this time.
If you have any questions about the status of your order, please reach out to our team at shop@blueillusion.com
Store update
Australia
All stores are open and you can find your local store trading hours here.
New Zealand
All stores are open and you can find your local store trading hours here.
As always, we welcome you to visit our online store 24/7 at blueillusion.com. If you have any queries we are always happy to help. You can contact us at shop@blueillusion.com or visit our Customer Service Portal online. We want to thank you for your continued support over this difficult time. Stay healthy and safe.
Returns and/ or Exchanges
Please note that due interruptions caused by lockdowns, your returns and exchanges may take longer to processed than usual.
Our online team are working hard to get process returns and exchanges as soon as possible once they are received and you will be notified via email once this has been done.
We are sorry for the inconvenience this has caused and appreciate your patience and understanding during this time.