Delivery Timeframes
We know you want to receive your new products as fast as possible. We aim to dispatch your order within 24 hours, however this may be affected during promotional periods.
After your order has been dispatched by our warehouse, delivery will vary depending on your location.
Approximate delivery timeframes are below, please note that these are indicative only and subject to change by the shipment provider.
Australia
All Australian online orders are shipped via Australia Post.
Australia Post latest domestic times can be viewed here
When your order is dispatched from Blue Illusion, you will receive an email from us with your Australian Post tracking link.
We also encourage you to download the Australia Post Tracking App – available for Iphone and Android phones.
New Zealand
All New Zealand online orders are shipped via PBT Courier Post.
Post service: delivery within approximately 5-10 business days from dispatch.
When your order is dispatched from Blue Illusion, you will receive an email from us with your PBT Couriers tracking link.
International Orders
INTERNATIONAL DELIVERY UPDATE: There are currently major delays on international shipping due to COVID-19 between 2-6 weeks depending on location.
All international orders purchased via our Australian website are express shipped via DHL.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances.
Please note: When ordering your item(s) please carefully review your address and payment details. Depending on the status of your delivery, Australia Post may not be able to change the address or redirect your parcel.