Returns, refunds, exchanges or repair requests must be accompanied by any one of the following proofs of purchase documents:
- Original register receipt (no photocopies accepted).
- Online Tax Invoice (order confirmations will not be accepted).
Where you are subscribed to the Blue Illusion Customer Lifestyle Club, Blue Illusion at its absolute discretion may consider proof of purchase has been satisfied where the item can be clearly identified from your Customer Lifestyle Club transactional history.